When using our Services, you entrust us with your Personal Data, and we are committed to maintaining that trust. To begin with, we aim to help you understand how we process your Personal Data.
This Privacy Notice (the “Privacy Notice” or “Notice”) applies to all Users of our website (https://loomtix.com), including any mobile or device-specific versions of the website, as well as any associated applications, products, or Services (together the “Website”).
Topics:
Who we are
How to contact data protection authority
What kind of Personal Data do we collect?
How do we use this Personal Data?
How we secure your Personal Data
How is your Personal Data shared?
Automated processing and profiling
When do we transfer your Personal Data?
How long do we store your Personal Data?
How can you exercise your rights?
Marketing
How will we notify you of changes to this Notice?
You can find the vocabulary of the definitions and legal references at the end of this Notice.
WHO WE ARE
The Data Controller responsible for the processing of Personal Data: INDICORE RESOURCES LTD, 14377561, 275 New North Road, PMB 3051, London, N1 7AA, England, United Kingdom.
All references in this Notice to “we“, “us” or “our” are considered to be references to INDICORE RESOURCES LTD
If you have concerns about how we handle your Personal Data and are not satisfied with our response, you have the right to lodge a complaint with the UK’s data protection authority:
Information Commissioner’s Office (ICO) Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom Website:www.ico.org.uk Helpline: +44 303 123 1113
We encourage you to contact us first to address any concerns, but you have the right to approach the ICO at any time.
WHAT KIND OF PERSONAL DATA DO WE COLLECT?
In order to provide our Services, we need to process your Personal Data. While you are not obligated to provide us with Personal Data, certain types of information are required:
By relevant laws (such as anti-fraud and anti-money laundering regulations, as well as financial record-keeping obligations);
To complete and perform a contract with you (such as information on the counterparty).
Failure to provide Personal Data required by law or contract would result in being unable to complete the contract with you and, consequently, the inability to use our Services.
We currently collect and process the following information about you:
3.1. Personal Data you provide directly
Registration Data
When creating an account, you will provide us with Personal Data including your full name, password, and contact details (such as your permanent address (country, city, address, zip code), email address, phone number).
Communication Data
When communicating with us, we collect certain Data regarding calls, texts, or other forms of communication. This data includes the date and time of the communication, the content of the communication, and your responses to our communications.
3.2. Data created during use of the Website
Transaction Data
This information includes details of transaction, dates, times, and amounts, and payment methods used.
Payment Data
When you conduct a transaction, we may obtain limited information about you (such as limited information about payment account details, currency, amount, etc.) from third parties.
Log in Data
We collect information about your device’s interaction with the Website, including your device’s IP address, login date and time, login duration, browser type and settings, operating system, time zone, device information, including the unique device identifier, etc.
Usage Data
We also collect information about how you use the Website, including the pages visited, content viewed, and links clicked.
Profile Data
Information based on your activity on the Website, such as your preferences, intentions, interests, and any other notes on your account.
Marketing Data
We collect information about how you interact with our marketing activities, such as when you click on our advertisements or open our email communications.
3.3. Personal Data from third parties
Payment service providers
We may obtain limited information from third-party providers about your payment details, currency, when you conduct a transaction.
Analytics providers
We use third-party providers for analytics in order to better understand how our Website is used and to measure the effectiveness of our marketing activities.
Marketing service providers
We obtain Personal Data from our marketing partners who may provide us with information about potential Users of our Services and our users behavior.
3.4. Personal Data we obtain through cookies
We and our service providers may collect browser and cookie information. “Cookies” are small text files that are downloaded by the Website onto your device. They help us maintain security while you are logged in to your account, and they may also collect information about your preferences while navigating the Website to help you access your preferred Services more easily.
You can view our Cookie Notice here.
HOW DO WE USE THIS PERSONAL DATA?
We use the Personal Data collected for the following purposes:
Purpose
Legal basis for the processing
Category of Personal Data
To create and maintain User’s accounts
Contract with you
Registration Data Log in Data
To provide our Services
Performance of the contract with you Legitimate interests, such as ensuring account functionality and processing payments
Registration Data Log in Data Transaction Data Payment Data Communication Data
To manage payments
Performance of the contract with you
Registration Data Transaction Data
To prevent fraudulent or illegal activity
Compliance with a legal obligation Legitimate interests
Registration Data Log in Data Transaction Data Payment Data Communication Data Usage Data Profile Data
To provide User support
Legitimate interests, such as resolving issues and problems
Registration Data Communication Data Profile Data
To send marketing communications
Consent-based
Registration Data Communication Data
To personalize marketing communications, assess the effectiveness of our marketing campaigns
Legitimate interests, such as customizing our marketing activities and sending the most relevant communications
Registration Data Transaction Data Usage Data Profile Data
Marketing Data
To ensure the safety, security, and integrity of our Website and Services
Compliance with a legal obligation Legitimate interests, such as ensuring information security
Registration Data Log in Data Transaction Data Usage Data
To use data analytics to maintain and enhance our Website, Services, and User experience
Legitimate interests, such as improving the quality of our Services, measuring and segmenting our audience, and understanding our Users
Registration Data
Transaction Data Usage Data Profile Data
Marketing Data
HOW WE SECURE YOUR DATA
We take the protection of your Data seriously and use various measures to prevent unauthorized access, alteration, disclosure, or destruction, including encryption to keep your Data private, anti-spam and firewalls to protect our data storage facilities, regularly reviewing our information collection, storage, and processing practices, implementing physical security measures to prevent unauthorized access to our systems, and restricting access to Personal Data to only those employees, contractors, and agents who require the information to process it and who are bound by obligations of confidentiality.
HOW IS YOUR INFORMATION SHARED?
Your information is shared with others in the following ways:
6.1. For external processing
We provide your Personal Data to our service providers to process it for us based on our instructions, this Notice, and the conditions outlined in the data processing agreements. These include:
Category of recipients
Purpose of processing
Payment service providers
Processing payment transactions on the Website
Hosting providers
Storing and transferring our content and data
Marketing partners, including vendors that enable communication with you
Sending service and marketing emails, SMS, push notifications
Data analytics providers
Measuring the performance and effectiveness of the Website and marketing campaigns
User support service providers
Answering your questions and resolving any other problems
Vendors that assist us to enhance the safety and security of the information systems
Protecting the Website and our technical infrastructure
6.2. For legal reasons or in the event of a dispute
We will share Personal Data if we believe in good faith that such access, use, or disclosure is reasonably necessary to:
Comply with any applicable law, regulation, legal process, court orders, or enforceable governmental requests;
Enforce our Terms and Conditions, including for the establishment, exercise, or defense of legal claims;
Detect, prevent, or otherwise address fraud, security, or technical issues;
Protect against harm to our or Users’ rights, property, or safety, or to the public as required or permitted by law.
6.3. With your consent
We may share Personal Data outside when we have your consent. Before sharing your Personal Data for a purpose that is not covered in this Notice, we will ask for your consent. You will be informed of the Data being processed and the purpose of this processing.
AUTOMATED PROCESSING AND PROFILING
We do not use automated processing and profiling which produces legal effects concerning you or similarly significantly affects you.
WHEN DO WE TRANSFER YOUR PERSONAL DATA?
We may transfer your Personal Data to recipients located outside the United Kingdom (UK) for the purposes described in this Privacy Notice.
For transfers to countries that the UK government has deemed to provide an adequate level of data protection, we will ensure that your Personal Data is protected in line with the relevant adequacy regulations.
For transfers to countries without a UK adequacy decision, we will ensure that appropriate safeguards are in place, such as:
UK International Data Transfer Agreements (IDTAs) or
UK-approved Standard Contractual Clauses (SCCs) with necessary UK Addendums,
Other legally recognized mechanisms under UK data protection law.
We take all necessary steps to ensure that such transfers are conducted securely and in compliance with applicable data protection laws.
HOW LONG DO WE STORE YOUR DATA?
We will keep your Personal Data for a period that is reasonable and necessary for our legitimate business purposes and to comply with legal and regulatory obligations, including but not limited to security, fraud prevention, financial record-keeping, and compliance with applicable laws and regulations.
For example, as required by law, we will retain records of your financial transactions for up to 10 years following the closure of your account to comply with financial and tax regulations.
Throughout the retention period, we will implement all necessary measures to ensure the confidentiality and security of your Personal Data.
HOW CAN YOU EXERCISE YOUR RIGHTS?
If you make a request to exercise your rights, we will respond to you within one month.
When you exercise your rights, we must confirm your identity before taking any actions. For security reasons, we may need to request additional details regarding your identity. Once we receive the relevant information, we will handle your request within the legal timeframe.
You are not required to pay any charges for exercising your rights.
10.1. Your rights
You can exercise the following rights:
The right
How to exercise
Your right to withdraw consent – You have the right to withdraw consent where we rely upon your consent for processing Personal Data
To withdraw your consent, please contact our support team via chat or email
Your right of access – You have the right to ask us for copies of your Personal Data
Please contact our support team via chat or email us
Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete
You can make changes to some of your Personal Data on the “My account” page using the tools we have provided. If you need to correct any other Data about yourself, you can contact our support team via chat, or email us
Your right to erasure – You have the right to ask us to erase your Personal Data in certain circumstances
Please contact our support team via chat, email or email us
Your right to restriction of processing – You have the right to ask us to restrict the processing of your Personal Data in certain circumstances. Even where the processing of your Data is restricted, we are entitled to continue storing your Data for a limited period of time
Please contact our support team via chat or email us
Your right to Data portability – You have the right to receive information you gave us and have the right to transmit those Data to another organization in certain circumstances
Please contact our support team via chat or email us
10.2. How can you object to the processing?
You have the right to object to the processing of your Data based on our legitimate interests or when processing is necessary for tasks carried out in the public interest. You also have the right to object to processing for direct marketing at any time.
To exercise your right to object to the processing of your Data, please contact our support team by chat, email, or phone, or email us at [email protected].
If you wish to object to any processing for direct marketing, you can use your marketing preferences tool available on the “My account” page, contact our support team by chat, email, or phone, or follow the “opt-out” instructions included in marketing communication you receive from us.
MARKETING
We may contact you from time to time via email, telephone, text messaging, or other means with promotions, products, or Services that you may be interested in, but only if you have consented to receive such marketing communications. Push notifications will be sent to your device only if you enable them in your device settings.
To update your marketing preferences, you can log in to your account and visit the “My Account” page, or contact our support team via chat or email. You can also follow instructions included in relevant communications to unsubscribe.
You can disable push notifications via your device settings.
From time to time, we may deliver relevant marketing content to you on certain third-party social media platforms (such as Facebook). We collect information about you if you choose to interact with our content and pages available on social media platforms. Since we do not control how these platforms operate or process your Data, you can control the delivery of certain advertising campaigns through the settings offered by the respective third-party platforms. We highly recommend that you read their privacy notices to understand how they process Personal Data.
HOW WILL WE NOTIFY YOU OF CHANGES TO THIS NOTICE?
We reserve the right to modify this Privacy Notice periodically. All modifications to the Notice will be published on this page of the Website. We encourage you to review this Privacy Notice regularly for the latest information on our privacy practices. We will also archive and store previous versions of the Privacy Notice, which you can review upon request.
DEFINITIONS AND LEGAL REFERENCES
Here you can find the vocabulary of the definitions we use in this Notice.
Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information allows for the identification of a natural person.
Special Categories of Personal Data
Data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, genetic Data, biometric Data, Data concerning health or Data concerning sex life or sexual orientation.
User
The individual using this Website who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Controller (or Controller)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data.
Services
Services provided by the Website as described in the relative Terms and Conditions on the Website.
United Kingdom (UK)
All references made within this document to the United Kingdom include England, Scotland, Wales, and Northern Ireland.
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